About Us

About Us

Our Mission, Vision & Values

Holden Grange Ltd is proud to provide alarm receiving and monitoring services.

At Holden Grange, we believe in achieving amazing things by collaborating with our partners, and customers, staying focused on our objectives. Our vision and values are carefully shaped around our goals and the paths to reach them.

We are dedicated to supporting you and continuously developing our services to meet the needs of the people we serve. Through innovation and investment in cutting-edge resources and technology, we strive for continuous improvement and excellence in all we do.

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Our Mission

Holden Grange Ltd is dedicated to providing top services that ensure the health, and safety of our customers and their property. Our commitment is unwavering, and we strive to support our customers at all times.

Our team is equipped with the necessary skills, knowledge, and experience to meet our customers' needs. We pride ourselves on delivering a service that is compassionate, caring, and supportive, with a strong focus on achieving the best possible outcomes for our customers.

By prioritising customer satisfaction and continuously enhancing our expertise, Holden Grange Ltd remains a trusted name in safeguarding health and safety. Trust us to be your partner in wellbeing and security.

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Our Vision

We are committed to our customers, and Holden Grange’s vision is to achieve excellence in the delivery of all our services. Our customers are important to us, and we understand that we can support people to achieve their goals by providing services that:

  • Put people at the center
  • Are of the highest quality
  • Are supported by innovative, tested and appropriate technologies
  • Are accessible, consistent and responsive to needs
  • Are delivered by professional, responsible and fully trained staff
  • Are part of a wider support network of health, care, community, caregivers and families

FREQUENTLY ASKED QUESTIONS

Holden Grange Ltd provides comprehensive services aimed at ensuring the health, wellbeing, and safety of our customers and their property. Our offerings include 24/7 monitoring, professional installation, equipment maintenance, and repair services.

You can contact us via phone, email, or through our website’s contact form. Our customer service team is available to assist you with any queries or support needs.

For £36 a month, our monitoring contract includes 24/7 monitoring by trained staff, diagnostic checks on equipment, GPS tracking on linked devices, and a SIM card for SIM-compatible devices.

Yes, our monitoring services are available 24/7, ensuring that help is always at hand. Our customer service team is also available during business hours to assist with any non-urgent inquiries.

At Holden Grange Ltd, we prioritise the security and privacy of our customers. We use advanced technology and follow strict protocols to protect your personal information and ensure the confidentiality of your data.

Yes, for non urgent enquiries you can call our customer support line at 01704 332346 From Monday to Friday 9am-6pm. 

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Call: 01704 332346

Available Monday to Friday between 9am till 5pm.